Team & roles
A team, with roles.
Staff see the inbox or the packing list, not your bank. Assign threads, leave notes, share the work.
Team4 people · roles decide what they seeInvite
PersonInboxOrdersPayoutsCalls
RafiOwner✓✓✓✓
NusratSupport✓✓—✓
TanvirPacking—✓——
SadiaFinance—✓✓—Roles
Owner, support, packing, finance.
Assignment
Threads and orders to a person.
Notes
Private, on the order and the thread.
Everyone sees their part
- Support sees chats. Packing sees orders. Finance sees payouts.
- Add and remove staff in a minute.
- Every action is logged.
Rafiq HasanOrder #2849 · WhatsAppRefundPlate ta bhanga chilo. Refund chai.
Assigned toNusratAssistant paused on this thread
NusratAssistant paused on this threadPrivate note
Photo received. Send a replacement, courier pays for the broken one.
Photo received. Send a replacement, courier pays for the broken one.
Staff call from the business number
- Support and packing call customers from the same 096 line.
- Calls and notes land on the order, whoever made them.
- Your personal number stays private.
CallsFrom your business number 09612 XXXXXXCall
Anika Rahman · #2851Wants delivery before Friday. Confirmed COD.00:42▶Rafiq Hasan · #2849Replacement plate agreed.01:15▶Sadia Islam · #2846Called back at 14:20.Missed
Karim Uddin · #2844Address changed to Gulshan 2.00:31▶Works with what you already use
